Privacy Policy

Last updated: April 23, 2026

Broken Branch SA (operated by TRUTH J BLUE LLC, "we," "us," or "our") is committed to protecting your personal information. This policy explains how we collect, use, and protect the information you provide when contacting us or requesting a service estimate.

Information We Collect

When you submit a contact or estimate request form, we may collect:

• Your name
• Phone number
• Email address
• Property address or service location
• Details about your tree service needs

SMS Messaging

By providing your phone number and submitting our estimate request form, you consent to receive SMS text messages from Broken Branch SA. These messages may include:

• Appointment confirmations and scheduling updates
• Estimate follow-ups and service reminders
• Responses to your inquiries

Message frequency varies. Message and data rates may apply depending on your carrier and plan.

To opt out: Reply STOP to any SMS message at any time to unsubscribe. You will receive a confirmation message and no further SMS messages will be sent.

For help: Reply HELP to any SMS message or contact us at (210) 213-0913.

We do not sell, rent, or share your phone number or personal information with third parties for their marketing purposes.

How We Use Your Information

We use the information you provide solely to:

• Schedule and deliver tree care services
• Prepare and deliver your service estimate
• Communicate about your service appointment
• Respond to questions or follow-up requests

Data Retention

We retain your contact information only as long as necessary to fulfill the service you requested or as required by applicable law. You may request deletion of your information at any time by contacting us.

Third-Party Services

Our booking forms are processed through LeadConnector (GoHighLevel). Their privacy practices are governed by their own privacy policy. We use these tools solely to receive and manage your service requests.

Contact Us

If you have questions about this policy or want to request removal of your information, contact us:

• Phone / Text: (210) 213-0913
• Email: info@brokenbranchsa.com

Broken Branch SA · TRUTH J BLUE LLC · San Antonio, TX